Author: admin

Doctors

Information about all our practice doctors.

Last modified: November 22, 2023

2 Week Wait – Tele-triage Dermatology

What happens next? Once the consultant has reviewed the images of your skin you will either be: Contacted by the hospital to tell you that the skin lesion is benign (not cancerous) and no further action is needed. This letter may take several days to receive. Contacted by the hospital to arrange a further appointment […]

Last modified: May 22, 2020

Prostate Symptom Scoring

The International prostate symptom score (IPSS) is a validated scoring tool that helps put a number on how bad your symptoms are related to your prostate disease. It is often helpful to complete this score before and a few weeks after changes to your treatment plan to assess how much of a difference it is […]

Last modified: May 22, 2020

Non-NHS Fees

Some services are not covered on the NHS, find out more.

Last modified: October 3, 2022

Annual Health Reviews

The practice are now inviting all patients who either have a long term condition or who take medications that require monitoring to attend for an annual review. The review is to give you an opportunity to discuss your condition. It is also a chance to check that you are on the best treatment and to […]

Last modified: May 15, 2020

Home Saturation Monitoring – Patient Guide

You have been given a pulse oximeter to monitor your blood oxygen levels during your suspected COVID-19 infection. Please follow the instructions below. Instructions for using the probe Attach the pulse oximeter to your finger and wait until the screen indicates two numbers: your SpO2 and pulse rate. SpO2 is a reading showing the amount […]

Last modified: April 6, 2022

Attending for an X-ray in Durham as an outpatient

Requests for X-rays are made electronically so you don’t need to take anything with you. The X-ray department (Radiology) is based at: University Hospital of North Durham North Rd, Durham DH1 5TW The opening times are 9am-4:30pm Monday-Friday. There is no need to make an appointment, but there may be a short wait if it […]

Last modified: May 14, 2020

Supplementary Patient Privacy Notice on Covid-19 Covid-19 and your information – Updated on 20th July, 2023

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice. The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support health and social […]

Last modified: July 20, 2023

Coronavirus Safety Net

Most people make a full recovery from the COVID19 coronavirus. However, some people sadly become more unwell and will need help from the NHS. To keep yourself safe, please follow this advice: Stay well hydrated – Drink 6-8 glasses of fluid (e.g. water, cordial) each day Have someone check on you – if you live […]

Last modified: March 28, 2020

Mental Health Support Contacts

There are many different services and people who are there to help you with your mental health. Please select from the following options to get the right help for you. *Including domestic violence, rape and sexual assault and financial support.

Last modified: May 16, 2023

Data Choices – Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about […]

Last modified: May 28, 2020

Coronavirus Update – June 2020

If you have symptoms associated with the coronavirus including a new continuous cough or a high temperature, you are advised to stay at home for 7 days if you are well.  Please do not attend the practice. If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you […]

Last modified: June 1, 2020

Support for Military Veterans with priority NHS care

Are you a Military Veteran (Ex- Armed Forces)? The UK Government has pledged to support Military Veterans, Ex-Forces with priority NHS care. Who is defined as a veteran? ‘A veteran is someone who has served in the armed forces for at least one day in the regular or reservist forces’. There are around 4.5million veterans […]

Last modified: October 9, 2019

Student Practice News – Autumn 2019

How to use health services when in Durham It is important you access the most appropriate clinician when you have a health problem.  The practice has, therefore, produced a “How to use our GP service leaflet” to assist you in identifying who to see depending on your health problem. In general, you should: Ask your […]

Last modified: September 19, 2019

e-Consult

During Working Hours eConsult Opening Hours: Monday-Friday 8am – 2pm. Outside of this time, either call reception or use 111 online. The eConsult service is only operational on working days to ensure we can provide an end-of-the-next-working-day response and keep the service safe. We aim to respond to most cases before the end of the working […]

Last modified: January 24, 2024

Practice News (Winter, 2017/18)

1. Staff Hellos and Goodbyes Regrettably we said goodbye to: Anne Phillips resigned as Nurse Practitioner/Nurse Manager on 29th December, 2017, to take up an appointment in Stanley Health Centre. Anne made an invaluable contribution to the development of the nursing team having worked in the practice for over twelve years. We hope she is […]

Last modified: February 15, 2019

Practice News (Autumn, 2017)

STAFF PROFILE Dr Michael Smith, Salaried GP Dr Smith joined the practice in March 2017, having previously practiced elsewhere in the North East. He trained in London, qualifying as a GP in 2015. Alongside his clinical practice, treating both Durham residents and students, he has a special interest in IT. Since joining the practice he […]

Last modified: February 15, 2019

The Great North Care Record

Improving healthcare in the North East You may have heard that a new way to enable medical professionals to access patient records is being rolled out across the North East region to help provide better, safer care. The Great North Care Record provides secure, real-time access to a summary of GP-held records for clinicians, so […]

Last modified: February 15, 2019

Vaccination/Immunisation Update

NHS HEALTH CHECKS Are you aged 40-74yrs? Even though you might be feeling great, if you’re over forty years you may be at risk of heart disease, stroke, kidney disease, diabetes or dementia. A free NHS Health Check can help you reduce these risks and make sure you stay healthy. You can access the NHS […]

Last modified: February 15, 2019

Practice News (Summer, 2017)

STAFF PROFILE Joanne Malarkey, Medical Secretary/Supervisor Joanne Malarkey, joined the practice in 1999 as a medical secretary. She is a highly regarded, member of the practice team. She has a wealth of knowledge and understanding of the role and is now supervisor of the secretarial team. She has seen many changes in the NHS over […]

Last modified: February 15, 2019

Practice News (Spring 2017)

Staff Hellos and Goodbyes Regrettably we said goodbye to: Dr Lindy Pun left the practice in November, 2016, during her maternity leave, to return to Macau in China with her husband, Lucas, and new arrival baby Jonathan.  We wish them all the very best for the future. Dr Frances Timson left the practice on 31st […]

Last modified: February 15, 2019

Administrative Team

Information about all our practice administrative team and managers.

Last modified: January 2, 2024

Summary Care Record and Great North Care Record

Summary Care Record The purpose of the Summary Care Record is to ensure that anyone treating you has basic but important information about you – especially when care is unplanned,  urgent or during evenings and weekends. A roll out programme to existing patients began in March/April, 2010, and all patients were sent an information pack […]

Last modified: May 28, 2020

Vasectomy Clinic

We offer a one-stop vasectomy clinic on the NHS. Find out more.

Last modified: February 13, 2019

Carers

Information for carers

Last modified: February 13, 2019

Publication of GP Net Earnings

NHS England require that the net earnings of doctors engaged in the practice are publicised, and the required disclosure is shown below. It should be noted, however, that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not […]

Last modified: March 19, 2024

Regulatory Bodies

Our practice is regulated by the Care Quality Commission (CQC) who can ask for information about patients and staff alike.  We must comply withi their requests. Our clinicians are also regulated by various professional bodies such as the General Medical Council (GMC) and Nursing and Midwifery Council (NMC). www.cqc.org.uk www.gmc-uk.org www.nmc-uk.org

Last modified: May 28, 2020

Research Involvement

Claypath and University Medical Group is proud to be involved in Primary Care Research. The practice is actively engaged with the NHS National Institute for Health Research and Local Research Centres, and can signpost suitable and willing patients to relevant research studies that  might be of relevance to them. A copy of our Research Privacy […]

Last modified: August 12, 2020

PPG Patient Surveys and Action Plans 2018

Each year the practice undertakes two Annual Patient Satisfaction Surveys – one at each practice site i.e. the Claypath Medical Centre and the University Health Centre. The comments from each survey are then discussed with members of the Patient Participation Group. A Patient Survey Action Plan is then developed by the Group for each practice […]

Last modified: May 14, 2020

PPG Terms of Reference

Terms of Reference and Code of Conduct Overriding Aims and Principles The PPG is not separate from the Claypath and University Medical Group but is a panel of patient volunteers who wish to work with the practice to provide practical support and to contribute to the continuous improvement of practice services, patient accessibility and the […]

Last modified: May 14, 2020

PALS

Information about the Patient Advocacy And Liaison Service (PALS)

Last modified: May 6, 2020

Patient Support Team

Our team of additional staff who support our patients.

Last modified: July 17, 2023

Ear Syringing

What is Ear Wax Earwax is a normal build-up of dead cells, hair, foreign material such as dust, and natural wax which forms a protective coating on the skin in the ear canal. The quantity of earwax produced varies greatly from person to person. A doctor or nurse can look into the ear canal and […]

Last modified: October 12, 2020

Training

We are a training practice. Find out what that means for you.

Last modified: May 28, 2020

Disabled Access

Information about disabled access, car parking and university medical evidence forms.

Last modified: May 28, 2020

Car Parking

Our surgery car park is provided for your use when attending the practice. We would ask that disabled car parking bays remain available for patients with mobility problems, and/or their carers when escorting them to and from the practice.

Last modified: May 28, 2020