Patient Participation Group

Each year the practice undertakes two Annual Patient Satisfaction Surveys – one at each practice site i.e. the Claypath Medical Centre and the University Health Centre. The comments from each survey are then discussed with members of the Patient Participation Group. A Patient Survey Action Plan is then developed by the Group for each practice […]

Terms of Reference and Code of Conduct Overriding Aims and Principles The PPG is not separate from the Claypath and University Medical Group but is a panel of patient volunteers who wish to work with the practice to provide practical support and to contribute to the continuous improvement of practice services, patient accessibility and the […]