Contact the practice

Claypath Medical Practice

26 Gilesgate,
Durham
DH1 1QW

Telephone: 0191 374 6888

Out of Hours: 111

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Opening Times

Monday 8:00am to 6:00pm
Tuesday 8:00am to 6:00pm
Our phone lines will be unavailable every Tuesday from 12pm noon to 1pm for staff training. Both Claypath and University Medical Sites will remain open as normal during this time. Phone lines will resume operation as normal at 1pm.
Wednesday 8:00am to 6:00pm
Thursday 8:00am to 6:00pm
Friday 8:00am to 6:00pm
Saturday Closed
Sunday Closed

If you need help when we are closed

We advise you visit 111 Online outside of working hours for medical advice.

Planned Closures

Please note, Practice Phone Lines will be unavailable on afternoons every Tuesday between 12pm noon and 1pm for staff training.  Claypath and the University Medical Sites will be open to attend but ‘Practice Phone Lines will be not be operational’ during this time. The Practice phones lines will resume full operation after the planned closure.

Please Note,  the Claypath and Univeristy Medical Sites and phone lines will be closed Wednesday 18th November between hours 12pm noon  – 6pm. Normal opening Hours will resume 8am the following day Thursday 19th November 2026

Physical accessibility

The practice is equipped with facilities for the disabled e.g. access ramps and double doors.

If you anticipate any difficulty, please contact reception prior to your visit.

Disabled car parking spaces are also provided. We hope that they will be available for disabled patients and/or their carers when visiting the practice.

Car Parking

Our surgery car park is provided for your use when attending the practice. We would ask that disabled car parking bays remain available for patients with mobility problems, and/or their carers when escorting them to and from the practice.

We would ask the entrance to the practice car park is kept clear at all times to prevent blocking access for Visitors, Practice Staff and Emergency Services attending the practice.

How to make a complaint

We aim to provide high quality care at all times.  There may be occasions, however, when you feel this has not happened. If you are unhappy with any aspect of our service please follow the button link below for our Complaints Procedure: