Practice News (Spring 2017)

Staff Hellos and Goodbyes

Regrettably we said goodbye to:

Dr Lindy Pun left the practice in November, 2016, during her maternity leave, to return to Macau in China with her husband, Lucas, and new arrival baby Jonathan.  We wish them all the very best for the future.

Dr Frances Timson left the practice on 31st January, 2017, to take up a joint post in general practice and her specialist interest area of palliative care in Newcastle.  We wish her every success in her new post.

Dr Helen Marsden resigned as a GP Partner on 31st January, 2017, in order to spend more time with her family.  Having worked in the practice for over 15 years she wishes to thank everyone for their valuable support.  She will be greatly missed by both staff and patients.

Dr Patricia Flanagan retired as a GP Partner on 9th April, 2017.  We wish her a long, healthy and happy retirement.  The Partnership has greatly valued her commitment to the practice over the years, particularly in relation to student health, mental health and public health.  She will be greatly missed by her patients as well as the whole practice team.

We are pleased to welcome the following new doctors to the practice team:

Dr Michael Smith joined the practice team as a Salaried GP on 13th March, 2017, replacing Dr Lindy Pun.  He will work across both sites.

Dr Susan McDevitte joins the team as a Salaried GP.  She takes up post on 2nd October, 2017, and will also work across both sites

New practice website – development

A new practice website is under development.  Dr Michael Smith has a particular interest in IT and is helping the practice to create a website which is much more user friendly and less cluttered. Access our website from: or

Patient on-line

Members of our Patient Participation Group (PPG) have recently received training on promoting the NHS England Patient On-line Programme.  They will soon be spending time in patient waiting areas at the Claypath Medical Centre helping to promote the patient on-line programme and supporting patients in activating their registration to enable them to book/cancel appointments and order repeat prescriptions on-line.

EMISWeb – text facility

The practice is investigating using its Patient Information System (EMISWeb) to send e-mails to patients to remind them of booked appointments etc.

Information Governance Toolkit

This annual return on practice information governance for 2016/17 was completed by

31st March, 2017.  All practices have to submit annual evidence of assurance that they are complying with information governance procedures.

Quality Outcome Framework

Completion of the Quality Outcome Framework, which rewards practice’s for undertaking a number of quality clinical indicators, was completed by end March, 2017.   The practice achieved 543.85 out of 545 points!  This was recognised as a fantastic achievement by the whole practice team during what has been an especially busy year.


The practice is actively engaged with the NHS National Institute for Health Research and Local Research Centres, and can signpost suitable and willing patients to relevant research studies that might be of relevance to them.

Please note that any involvement with research is entirely voluntary and on an “opt in” basis.  Any decision not to get involved in primary care research will, of course, have no bearing on your usual care.

The practice is currently involved in studies on diabetes, asthma, osteoarthritis, gout, etc.

Discretionary Fund

The practice is exploring using some of its Discretionary Fund to install a hearing loop system in reception at the Claypath Medical Centre and possibly purchasing a portable unit to use in consulting rooms as required.

Last modified: February 15, 2019