Admin Help

We’re pleased to offer a convenient pre-registration service for students planning to attend Durham University. By completing your registration form with us before you arrive, we’ll be able to process your registration quickly once you’re here. If you are currently registered with a UK medical centre (GP practice), you will remain registered with them until […]

When we make a private referral from a GP to a specialist, there are additional steps for you to take as a patient.  Private Referral Process You ask the GP for a private referral and the GP agrees to make the referral. The GP will then dictate a letter that will be typed by the […]

Please download the form below and return it to us at the surgery to update your contact details.

What best describes your situation?

To start or change contraception you will need an appointment with one of our nurses or doctors. This can be by telephone in most cases. It is helpful before your appointment to read information about different types of contraception, which can be found on the NHS website.

The NHS provides free access to contraception for all patients. NHS Community Pharmacy Contraceptive Service Many local community pharmacies now provide contraceptive services, including both initiation and maintenance of existing contraceptive methods. Some pharmacies offer walk-in services as well as appointments, providing additional capacity for these needs. Before contacting our surgery for contraception requests, we […]

The easiest way to renew your contraception is by sending an eConsult. One of our nurses will get back to you in response. You may still need to come to the surgery though if we need to do some measurements that you cannot provide remotely (e.g. blood pressure).

Please send an eConsult to request a medical report and we will get back to you by the end of the next working day to advise on the next steps you need to take specific to your request. 

At present, updating your details can only be done by directly contacting our reception team.

Was the test arranged directly by a doctor in the practice?

If we have arranged the test, we will contact you if there are any serious abnormalities. You can get your test results directly from the NHS app and we advise all our patients to check there first. I still have questions after checking the NHS app We are happy to answer questions about your test […]

Test results from hospitals are usually sent directly in the post to a patient and the GP at the same time. If you have not been sent the result, it is unlikely the practice has access to the results. To enquire about the result please contact the hospital directly and ask to speak to the […]

Are you enquiring about a referral that has already been made?

All new referral requests (NHS and private) need to be reviewed by a doctor. To request a referral, please submit an eConsult and we will get back to you by the end of the next working day.

Our secretarial team handle the referrals in the practice and will be happy to help answer your questions. The button above will only work on a mobile phone. If you are on a desktop or tablet you will need to dial the number 0191 374 6896.

The practice provides private medical reports where appropriate to registered patients. Medical reports are not an NHS service and therefore fees apply to these reports. The Non-NHS Fees page on our website details the current charges.

How long have you been unwell and off work (including bank holidays and weekends)?

Once you have been absent from work for more than 7 days due to illness, your employer will request that you provide a “sick note” (Med 3 Form) signed by a doctor. The form can be signed by any doctor providing your care, including hospital doctors. If you need a “sick note” from the practice, […]

If you have been absent from work for less than 7 days, you do not need a sick note from a doctor. Sick notes from doctors are only issued if you have been off work more than 7 days. If you have been off more than 4 days, you may be entitled to Statutory Sick […]

How to get “Green Form” evidence related to Serious Adverse Circumstances (SAC) applications.