NHS App

Download the NHS App (or access online)

How to use the NHS App

The NHS App Team have an ‘Introduction to the NHS Account and App’ video and also series of tutorial videos on ‘How to use the NHS App’

The Hope Foundation in Middlesbrough have also created an excellent series of videos for how to use the NHS App. Their videos are linked to below.

How to download and install on iPhone

How to download and install on Android Phone

How to setup using photo ID

How to request repeat medication

If you would like one to one help to use the NHS app, there are organisations who can help. Please click on the links for more information:

Durham County Carers Support (for anyone in a caring role)

Age UK Digital Inclusion (for anyone over 50)

NHS App Help and Support

You can find NHS App Help and Support via the ‘NHS App Help and Support Website’

The NHS Digital Team also provide a tutorial video on ‘How to use the NHS account on the NHS website step by step’ These videos show you how to navigate the NHS account and use its services.

Last modified: November 5, 2024