How we are responding to the risk of COVID19

In response to COVID19, we have taken many steps in recent months to ensure the surgery is a safe place for patients to receive care, and for staff to work.

Appointments are being delivered face-to-face, online and over the telephone. However, to minimise risk to all our patients, we are only booking face-to-face appointments where needed. This is to reduce the number of people coming through our buildings, reducing COVID risk.

Our core principle to reduce COVID risk are:

• Managing patient care remotely where possible and mandating all initial patient contacts be made remotely to reduce footfall through the surgery
• Mandating patients to wear face coverings when visiting the surgery
• Making the workspace “COVID-Secure”
• Providing PPE for patient care and ensuring appropriate PPE is used in communal spaces that cannot be made COVID-Secure
• Enabling home working where feasible
• Providing opportunities for hand washing and where not possible, provision of hand sanitiser
• Regular and thorough cleaning
• Risk assessing all staff to ensure those most at risk are protected

We have produced a formal risk assessment that we are proud to display publicly. This is a living document that evolves as the evidence, guidance and risk levels change.

Risk Assessment Document July 2020

If you have any questions or comments on the document please contact the practice manager via reception.