Specialist care you can contact directly
You may not need to see a GP. Many problems are managed more quickly and conveniently by other NHS services, including contraception, eye problems, sexual health, therapy, travel vaccines — and especially your local pharmacy.
Pharmacists can treat a wide range of conditions for free, often the same day (including weekends). They can also issue prescriptions (including antibiotics for some conditions), which are free if you don’t usually pay for prescriptions.
When you need the GP Practice team
If your concern isn’t suited to the services above, our doctors and nurses can help. Send us a request and we’ll respond with advice, a prescription, a call, or an appointment.
Routine requests:
- You can submit a request online through Accurx Patient Triage or our reception team can complete the form for you over the phone.
- This service is available between 07:00 am and 12:00 noon, Monday to Friday.
- Your request will be reviewed by our clinical team, and we will respond that day with the most appropriate next step. This be advice, a prescription, a phone call, or a face to face appointment.
Urgent Requests:
- If you feel your problem is urgent and cannot wat until the next day, please call the practice at any time during our opening hours. Our team will ensure you are assessed promptly.
Why we made this change:
- To make it easier and quicker for your to let us know what you need.
- To ensure your request is handled by the right member of our team.
- To help us manage demand safely and fairly, so that urgent problems are prioritised.